General Questions

Is Adsfreezone.com FREE?

it is 100% percent FREE to post any ad at any time as long as your ad isn't defined as a fraud or spam

Should I be a user to post an ad?

No for now, it's not mandatory to register in order to be able to post an ad, but in case of you will post ads as a guest there are some points you should be aware of :

  • you won't be able to edit, hold or renew your ad
  • you won't be able to change your contact email or your phone number
  • your Ad will be automatically removed after 30 days of posting time
  • to remove your ad before this time, you need to send a request to contact@adsfreezone.com

registering doesn't take more than 30 seconds, and enables you to access directly to your account

I am a guest How can i remove my ad?

if you posted your ad as a guest it will be automatically deleted after 30 days of posting date, but in case of you want to remove your ad for any reason please follow these steps:

  • go to: Contact
  • from label1 choose remove guest ad
  • provide the same email address you used as a contact email for this ad
  • click send request

after you submit, you will receive a confirmation link on the same email you provided.
click this link and your ad will be permanently removed

Why can't I find emails sent from adsfreezone?

Well, there are many possible reasons for this problem :

  • you may be writting your email incorrectly; in this case you need to make sure that you use exactly the same email.
  • your email service provider may be applying an aggressive security filtering program that preventing some emails from going directly to your inbox; in this case you will find our emails in bulk, spam, trash or junk mail According to your email provider filtering system.
  • email service provider may be experiencing some delay; in this case you will receive email within 24 hours maximum.

How can I contact the ad Owner?

If you are a user and the owner is a user too, you can contact to him through three ways:

  • sending him an email message
  • through his phone number
  • via sending him special messages by clicking the envelope symbol beside his name displayed on his ad

but if you arn't a user (not logged in) neither he is, you would be only able to contact him via the first two options

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Posting ads

How to post an Ad?

You can post your ad by clicking the 'Post an Ad' link at the top of any page while browsing adsfreezone.com. This will lead you directly to a simple posting process in which you will be able to choose category, location, title, description and upload up to 5 images.

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Can I post ads without uploading images?

yes of course it's not mandatory to upload images for your ad, you can post ads without images, but in this case we load a default image for ads with no photos.
but we assure you adding at lest one image to your ads would improve ad impression.
- please notice that we only accept images with these file extensions : jpg, jpeg, png and gif

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How to choose the right title for my ad?

There are no constraints on choosing your ad title unless it contains a spam or fraud input, otherwise you can choose any words that you think they describe your ad, but for better search results we suggest to use words that - for example - describe (model, brand, year, color .. etc) of your ad

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How can I edit My Ad

you can easly edit your Ad by logging to your account then click 'control panel' link at the top of any page, you will be directed by default to 'Posted Ads' page, find the ad you want to edit then click edit button located in the taskbar at the bottom of the ad box, after that you will be able to edit:

  • Title
  • Description
  • Price
  • Default photo
  • Location

After you finish click 'Save' to keep changes or 'Ignore' to discard

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How can I temporary stop my ad

you can temporary stop displaying your Ad by logging to your account then click 'control panel' link at the top of any page, you will be directed by default to 'Posted Ads' page, find the ad you want to temporarly stop then click hold button located in the taskbar at the bottom of the ad box, after that you will notice a change in background color of this ad and you will see unhold button instead

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Do I have to post my ad again?

No you don't, as ads in each category search are being ordered according to posting date; you can simply update your ad date every 1 day (if your ad became old) without the need to post the same ad again.
you can do this by logging to your account then click 'control panel' link at the top of any page, you will be directed by default to 'Posted Ads' page, find the ad you want to renew then click repost.
if the repost button is disabled and you click on it will give you the time to wait for next repost.

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How can I remove my ad?

you can permanently remove your ad by logging to your account then click 'control panel' link at the top of any page, you will be directed by default to 'Posted Ads' page, find the ad you want to remove then click remove button located in the taskbar at the bottom of the ad box

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How can I change default image of my ad?

if you upload more than one image for your ad you can change its deafult one by logging to your account then click 'control panel' link at the top of any page, you will be directed by default to 'Posted Ads' page, find the ad you want to change its deafult photo then click edit you will see a small slider on the top left of your ad box, click on left and right arrows to change the default photo then click set default check-box and then click save

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Where do I find my ad?

After posting a new ad you will be directed automatically to your ad page.
If you were a user, you will find your ad located in 'Posted Ads' section in your account, but if you were a guest you should save the link of your ad after posting it or you have to search your ad in the category you selected while posting this ad

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What is the favourite tab in my account?

The favourite page in your account contains a list of ads posted by other people and you marked it as favourit when browsing these ads

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My Account

How do I create an account?

To create a new account find and click Login link at the top of any page you will find to forms.
if you have already an account you can Login to user Control Panel by entering your email address and password then click 'Login' button.
If you are a new user use the second form titled 'New User Sign up' fill in all fields and then click 'sign up' button, after that you can directly login to your account control panel

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I forget My password, how can I access my account?

If you forget your password go to Login page and follow these steps:

  • 1- click on 'Forget Password ?' link in 'Login to user Control Panel' section and you will be directed to a recovery page.
  • 2- on recovery page type the same email address you used in this account then click 'send code' button.
  • 3- you will be directed to authentication page and asked to enter a code sent to your email.
  • 4- open your email, copy the authentication code you received from auth@adsfreezone.com go back to the authentication then past it.
  • 5- if your code is correct you will be directed to your account control panel.
  • 6- open your inbox in your account you will find your new password in a message sent from 'Adsfreezone'.
  • 7- copy this password, then go to profile section in your account and click 'change' password.
  • 8- use this copied password as an old password while creating new one.
  • 9- click save after typing your new password and confirm it.
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How can I verify My account?

Go to your account by clicking on 'control panel' at the top of any page

  • go to profile section.
  • find account verification ,beside your email click verify.
  • an email with verification link will be sent to your email.
  • by clicking this link from your email inbox you will be directed agian to your account profile.
  • your account is now verified.
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How can I change My email address?

Go to your account by clicking on 'control panel' at the top of any page

  • go to profile section.
  • find your email, beside your email click change.
  • type your new email then click save.
  • you will be automatically logged out, so you will have to log in to your account again with your new email.
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How can I change My phone number?

Go to your account by clicking on 'control panel' at the top of any page

  • go to profile section.
  • find your Phone number, beside it click Edit.
  • type your new Phone number then click save.
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How can I change My user name?

Go to your account by clicking on 'control panel' at the top of any page

  • go to profile section.
  • find your user name, beside it click Edit.
  • type your new user name then click save.
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How can I change My password

Go to your account by clicking on 'control panel' at the top of any page

  • go to profile section.
  • find password, beside it click change.
  • th page will scroll down to a new form.
  • type your old password, your new password and confirm the new one.
  • click save to change it or ignore to discard.
  • after submitting you will be informed that your password has been successfully changed.
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What is the difference between deactivate and remove account?

if you deactivate your Account your ads will be holded and won't be displayed until you login to your Account agian, but if you remove your Account all of your data will be permanently removed from our database"

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scams and fraud

Any tips to avoid scams and fraud?

please be aware that 'Adsfreezone.com' is not involved in any transaction between buyers and sellers, we don't take a commission on any deal, we don't send or receive money from any side of the contract, that means we don't provide any protection for the buyer or any authentication for the seller

  • Only deal with people in your location or whom you can meet in person.
  • don't ship any Item unless you guarantee your payment for your service or product.
  • don't respond to fake ads, ads with no reasonable price or with conflicting description.
  • accepted payment services that over protection (like Escrow.com, PayPal and Scrill).
  • don't ever use wire fund (like Western Union, Money Gram, TransferWise .. etc).
  • don't share your private information (credit card numbers, social security numbers,bank account numbers, passwords ...etc).

if you notice any scam or fraud ad please don't hesitate to contact us and report.

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